Contact information

CONTACT INFORMATION

Last updated: August 20, 2026

Trade name: Smartome
Website: https://smartome.shop
Trade registration number: 74886200
Customer service and privacy email: support@smartome.shop
Telephone: +86 134 1118 9544
Business address: Flat 2304, 23/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong

Our support team normally responds within 1–2 business days, Monday through Friday.

When contacting us about an order, please include your order number and the email address used at checkout. Do not send payment-card details, account passwords, or other sensitive credentials by email.